Privacy Policy

Scope

The notice applies to our practices for gathering and disseminating information related to text messaging service (“we”, “us”, or “our”) and is meant to provide you an overview of our practices when collecting and processing personal information.

 

How We Collect Information

We collect personal information in the following circumstances:
• Direct Collection: when you provide information by making phone calls to our office or providing identification cards and you fill out intake forms in person or via on-line forms.
• We do NOT collect personal information via text messages.

What Type of Information We Collect From The Appointment Form
Direct Collection
• First and last name, Phone number, email, mailing address
• Insurance card information
• State issued identification cards such as driver’s license.
• Emergency contact information.
• Primary care provider information

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How This Information Is Used
We use the personal information we collect to communicate with you to provide timely medical care such as:
• Appointment set up and reminders
• Updates on treatment plans and billing.

With Whom This Information Is Shared
We do not sell or rent your personal information. We may, however, share your personal information in limited circumstances, such as with the 3rd party billing company, SHuR Can Services, your own insurance company and other specialty clinics when referrals are necessary for further advanced care and to other parties that you designated to share your information such as your attorney and primary care providers.  At times with your permission, we may share with coordinators for research opportunities related to your medical conditions and other medical device companies.  We require our service providers to keep your personal information secure, and do not allow them to use or share your personal information for any purpose other than providing services on our behalf.

What Choices You Can Make About Your Information
If you wish to unsubscribe from text messages, you can call our office and express your wish to any of our staff that you will no longer receive text messages.  Please note that unsubscribing will not remove your information from our medical record
system.

How Information Is Secured
Alliance Neurology Consultants recognizes the importance of maintaining the security of the information it collects and maintains, and we endeavor to protect information from unauthorized access and damage. We strive to ensure reasonable security measures are in place, including physical, administrative, and technical safeguards to protect your personal information.

Privacy Notice Changes
This privacy notice may be updated from time to time. We will post the date our notice was last updated at the top of this privacy notice.

Who to Contact With Questions or Concerns
If you have any concerns or questions about how your personal data is used, please contact our Office at 775-870-1230.